Privacy Policy

Privacy Policy

Welcome to Graha Ratna. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, purchase products, or book astrology services.


Information We Collect

We may collect the following types of information:

Personal Information
• Name
• Phone number
• Email address
• Billing and shipping address
• Date, time, and place of birth (for astrology consultations)

Order & Payment Information
• Products purchased
• Transaction details
• Payment confirmation (processed securely via payment gateways)

Technical Information
• IP address
• Device and browser type
• Website usage data (pages visited, time spent, etc.)

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How We Use Your Information

Your information is used to:
• Process and deliver your orders
• Provide astrology consultations and recommendations
• Suggest suitable gemstones and remedies
• Send order updates and important notifications
• Improve our website and customer experience
• Prevent fraud and maintain security

Payment Security
• All payments are handled by secure third-party payment providers.
• We do not store your card or banking details on our servers.
• Industry-standard encryption is used to protect transactions.

Cookies

Our website uses cookies to:
• Improve site performance
• Remember your preferences
• Provide a smoother browsing experience


Sharing of Information

We only share your data with trusted parties when necessary:
• Courier and delivery partners (for shipping orders)
• Payment gateways (for transaction processing)
• Technical service providers (for website operations)


Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.


Contact Us

If you have any questions about this Privacy Policy, please contact us:

support@graharatna.store