Terms of Service
TERMS OF SERVICE
OVERVIEW
This website is owned and managed by Graha Ratna. Throughout this site, the terms “we,” “us,” and “our” refer to Graha Ratna. By accessing our website, you are granted the ability to browse information, purchase products, and use services made available on this platform, subject to your acceptance of the terms, conditions, policies, and notices described herein.
When you visit our website or make a purchase, you participate in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, or policies referenced within this document or accessible through links on the site. These Terms apply to all users of the website, including visitors, customers, vendors, merchants, and contributors of content.
Please review these Terms carefully before using the website. If you do not agree with all provisions stated herein, you must not access the site or use any of our Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features, tools, or products introduced on the website in the future will also be governed by these Terms of Service. We reserve the right to revise, update, or replace any part of these Terms at our sole discretion by posting changes on this page. It is your responsibility to review this page periodically. Continued use of the website following any updates constitutes acceptance of those changes.
Our online store operates through a third-party e-commerce platform that enables us to offer products and services securely to our customers.
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SECTION 1 — ONLINE STORE TERMS
By accepting these Terms, you confirm that you are of legal age in your jurisdiction, or that you are using this website under the supervision of a parent or legal guardian who has consented to your use.
You agree not to use our products or services for any unlawful or unauthorized purpose. While using the Service, you must comply with all applicable laws, including intellectual property regulations.
You must not introduce malicious code, viruses, or any harmful technology that could disrupt or damage the website, its systems, or other users.
Violation of any provision of these Terms may result in immediate suspension or termination of your access to our Services.
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SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to any individual at any time for any reason, including suspected misuse or violation of these Terms.
You acknowledge that content transmitted through the website, excluding sensitive payment details, may travel across multiple networks and may be adapted to technical requirements of connecting devices. Payment information is processed securely using encrypted channels.
You agree not to copy, reproduce, distribute, resell, or exploit any part of the Service, website access, or contact information obtained through the website without prior written permission from Graha Ratna.
Headings in this agreement are provided for convenience only and do not affect the interpretation of these Terms.
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SECTION 3 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We strive to ensure that all information on this website is accurate and up to date; however, we do not guarantee that all content is complete, current, or error-free. Information provided on this site is intended for general guidance only and should not be relied upon as the sole basis for making decisions without consulting more reliable or updated sources.
The website may contain historical or archived information that is provided solely for reference and may not reflect current conditions. We reserve the right to modify website content at any time without obligation to update previously published material.
It is your responsibility to monitor changes to our website.
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SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES
Prices of products and services may change without prior notice. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.
We shall not be liable to you or any third party for any modification, price adjustment, suspension, or discontinuation of the Service.
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SECTION 5 — PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may be offered in limited quantities. Natural gemstones and handcrafted items may vary in color, texture, or appearance due to their natural origin.
We make every effort to display product colors and images accurately; however, actual appearance may differ depending on device settings.
We reserve the right to limit sales of products or services to any individual, geographic region, or jurisdiction on a case-by-case basis. We may also restrict quantities per order and discontinue products at any time without prior notice.
We do not guarantee that the quality of any product or service will meet individual expectations or produce specific results.
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SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order placed with us. Restrictions may apply to orders placed under the same account, payment method, or shipping address.
If an order is modified or cancelled, we may attempt to notify you using the contact details provided at the time of purchase.
You agree to provide accurate, complete, and current billing and account information and to promptly update such details to ensure successful processing of transactions.
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SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools or services that are not owned or controlled by us. These tools are provided “as is” without warranties or endorsements of any kind.
Your use of such tools is entirely at your own risk, and you should review the terms and policies of the respective third-party providers before using them.
Future tools, features, or services introduced on the website will also be subject to these Terms.
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SECTION 8 — THIRD-PARTY LINKS
The website may contain links to external websites or resources that are not affiliated with Graha Ratna. We are not responsible for the content, accuracy, or practices of such third-party platforms.
Any transactions or interactions conducted through third-party websites are solely between you and the third party. We disclaim liability for any damages or issues arising from such interactions.
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SECTION 9 — USER COMMENTS AND SUBMISSIONS
If you submit feedback, suggestions, ideas, or other materials to us, whether requested or unsolicited, you grant Graha Ratna the right to use, modify, publish, and distribute such content without restriction or compensation.
We are not obligated to maintain submissions in confidence or respond to them. We may remove content that we consider unlawful, offensive, or in violation of these Terms.
You are solely responsible for the accuracy and legality of any content you submit.
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SECTION 10 — PERSONAL INFORMATION
Your submission of personal data through the website is governed by our Privacy Policy. By using our Services, you consent to the collection and use of information as described therein.
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SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the website may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, shipping details, or availability.
We reserve the right to correct such errors and to update or cancel orders if inaccurate information has been provided, even after an order has been submitted.
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SECTION 12 — PROHIBITED USES
You may not use the website or its content for unlawful purposes, to violate regulations, to infringe intellectual property rights, to harass others, to transmit malicious code, to collect personal data without consent, or to interfere with the security of the website.
Violation of these restrictions may result in termination of access to our Services.
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SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All products and services are provided on an “as available” basis without warranties of any kind, either express or implied. We do not guarantee uninterrupted access, accuracy of results, or suitability for a particular purpose.
Graha Ratna shall not be liable for any direct or indirect damages arising from the use of the website, services, or products, including losses related to decisions made based on consultations or recommendations.
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SECTION 14 — INDEMNIFICATION
You agree to indemnify and hold Graha Ratna harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website or services.
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SECTION 15 — SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
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SECTION 16 — TERMINATION
These Terms remain in effect unless terminated by either party. We may suspend or terminate your access to the website if we believe you have violated these Terms.
Obligations incurred prior to termination shall survive termination.
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SECTION 17 — ENTIRE AGREEMENT
These Terms of Service, together with any policies posted on this website, constitute the entire agreement between you and Graha Ratna regarding the use of the Service and supersede any prior agreements or communications.
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SECTION 18 — GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.
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SECTION 19 — CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. Revised versions will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.
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SECTION 20 — CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to us at:
Graha Ratna
Email: support@graharatna.store
WhatsApp : 7478999900
